...check her email in hotmail? I upgraded her from windows 98 and saved her old system and when she wants to check her email in internet explorer she cant
windows live is what shes using but i cant figure out if i need to reinstall internet explorer to fix her problem

It may not be the OS. I've had some trouble with hotmail too, I guess they are switching to a new service called Live.com. You can still use hotmail, but you have to go to a different URL
Here's the link for ya this should help if this is your problem:

http://mail.live.com/

Best of Luck,
-Robot #1